Detail Cantuman Kembali

Best face forward : Why companies must improve their service interfaces with customers



Rayport, Jeffrey F. - Personal Name
Jaworski, Bernard J. - Personal Name
658.8 Ray b
875848672
658.8
Buku Teks
Inggris
Harvard Business School Press
2005
Boston
xxi,262 p. : il; 24 cm
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